EU Corporate Sustainability Due Diligence Directive Rapidly Gains Momentum

EU Corporate Sustainability Due Diligence Directive Rapidly Gains Momentum

For a minute there, it appeared that the EU’s eagerly anticipated Corporate Sustainability Due Diligence Directive (CSDDD) was dead. The agreed-upon text was torpedoed, and the press declared the law kaput. But a deal was brokered, and last month, the CSDDD came roaring back to life. It’s a game-changer for compliance officers and companies alike. Here’s what you need to know.

Does Your Ethics & Compliance Program have a Net Promoter Score?

Does Your Ethics & Compliance Program have a Net Promoter Score?

Would someone who came to the Ethics and Compliance Office refer a friend? 

Almost all companies track their customers’ experience, usually by a net promoter score. If Ethics and Compliance professionals used this same framework and mindset, they can learn a lot about how those that utilize their services (i.e., your customers) feel about their experience. 

Read more for 6 steps to improve the experience.